Services
At Police Geek Computers, we aim to bring quality service to our customers. We take the utmost care to make sure that the job is done correctly the first time. If we don't perform the job to your satisfaction, we'll do it again at no cost.
On this page you can check out some of the services we perform and the general time frame it takes to complete them. Of course, there are exceptions to every rule and that is especially true when it comes to computers.
Hardware Repair
Typical Time: 2-4 hours
Did you manage to break a component on your computer? On laptops, we'll fix anything from LCD screens, AC jacks, keyboard issues, plus almost anything else you can think. We will also do the same for any component on a desktop system. And with the cost of new hardware always dropping in price, we will let you know if it is not cost effective to fix what you have and it is time to invest in something new.
Networking Issues
Typical Time: 1-4 hours
Have multiple computers around the house or need to connect a computer to the internet, but it is not near your modem. Not a problem. We'll come to your house and get all of your computers up and running and working together.
Virus Removal
Typical Time: 2-4 hours
Got a trojan or virus that is causing you problems? Did you get one of those fake anti-virus programs on your computer that keeps trying to get you to pay for it. We'll clean your computer off so it is running like new again.
Computer Upgrades
Typical Time: 1-4 hours
We can perform upgrades to your computer to help extend its life. Most computers do not need to be replaced after a few years. All it takes is a little extra memory and a larger hard drive and your computer will be just like new.
We can also help upgrade your power supply, video card, optical drives, processor, or any other component that you would like replaced.
Software Installation / Cleanup
Typical Time: 1-4 hours
Got a new application that you want installed, but are having problems getting it loaded? We can help. We will get the software working and assist you in starting to use it.
We can also assist you in cleaning up extraneous software that has been installed on your computer over time. Old applications and tools can slow down your system and cause issues with new applications. We will try to get your computer running like new again.
Computer Purchasing Assistance / Computer Setup
Typical Time: 1-2 hours
Looking at purchasing a pre-loaded computer from one of the big box stores or e-tailers, but are not quite sure what you want or need. We will sit down with you and go over all the options with you to help you make a well-informed decision. We can also help with setting up your new computer once it is delivered and assist you in removing all the trial software that comes pre-loaded.
Technical Support
Times Available: Whenever you need it!
Having problems using your computer and need to get something done. Just give us a call and we will help walk you through your problem on the phone. Or we can come to your location and trouble-shoot the issue there. Any thing you need, any time you need it, Police Geek Computers is there for you.